Stepdigo was founded with a simple belief: your phone should reflect your personality.
Our team of independent artists and creators design each case with passion, blending retro hippie motifs, vibrant patterns, and bohemian energy into every detail. From peace symbols to psychedelic florals, we turn inspiration into everyday art you can carry in your hand.
We partner with trusted print-on-demand manufacturers to ensure high-quality printing, durable materials, and environmentally responsible production. Each product is made to order — reducing waste and ensuring that every design you buy is created just for you.
At Stepdigo, we believe in more than just products
We believe in expression, authenticity, and positivity.
Our mission is to support creative freedom and promote sustainable production practices while offering customers across the globe unique designs that tell a story.
We’re proud to serve customers from the United Kingdom, the United States, Canada, Australia, Germany, and beyond. Wherever you are, Stepdigo delivers art that travels with you.
Stepdigo is operated by Blush Fern LTD
Company Registration Number: 16403370
Registered Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: contact@stepdigo.com
Phone: +44 740 1983263
Frequently Asked Questions (FAQ)
Where is Stepdigo based?
Where is Stepdigo based?
Stepdigo is operated by Blush Fern LTD, registered in the United Kingdom under company number 16403370.
Registered Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
What products does Stepdigo offer?
What products does Stepdigo offer?
We specialise in print-on-demand (POD) phone cases and accessories inspired by the hippie and boho lifestyle. Each product is made to order and designed to express creativity, individuality, and positivity.
How long does it take to process my order?
How long does it take to process my order?
All orders are processed and verified within 1 to 3 business days before being shipped. Additional time may be required during sales periods or holidays. You will receive a tracking email once your order has been dispatched.
Can I cancel or modify my order after it has been placed?
Can I cancel or modify my order after it has been placed?
As our fulfilment process begins immediately after your order is confirmed, we are unfortunately unable to accommodate cancellations or changes. Please review your order carefully before completing your purchase.
What happens if an item becomes unavailable after I order it?
What happens if an item becomes unavailable after I order it?
In the rare case an item becomes unavailable, we will cancel the unavailable product and issue a full refund to your original payment method. You will be notified by email if this occurs.
Where do you ship from?
Where do you ship from?
We partner with Printify’s global print providers to fulfil all orders. This means your order may ship from the United States, United Kingdom, or another regional facility depending on your location and product availability.
What are your shipping times?
What are your shipping times?
- United States: 4–8 business days (Economy) or 2–5 business days (Standard)
United Kingdom & other international destinations: 10–30 business days
Please note that these are estimated delivery times excluding order processing.
Which courier do you use?
Which courier do you use?
We use trusted global carriers such as USPS, Royal Mail, DHL, and local postal services, depending on your destination.
How much does shipping cost?
How much does shipping cost?
Shipping fees are displayed at checkout and vary depending on your destination and the selected shipping method.
Do you ship to P.O. Boxes?
Do you ship to P.O. Boxes?
Unfortunately, we cannot deliver to P.O. Boxes or military APO/FPO addresses at this time.
Do you accept returns or exchanges if I change my mind?
Do you accept returns or exchanges if I change my mind?
As all our products are made to order, we do not accept returns or exchanges for change of mind, incorrect size, or buyer’s remorse.
What if my order arrives damaged, defective, or incorrect?
What if my order arrives damaged, defective, or incorrect?
If your order arrives damaged, misprinted, or incorrect, please contact us at contact@stepdigo.com within 20 days of receiving your order.
Include:
Your order number
A short description of the issue
Clear photos showing the problem
Our support team will review your case and arrange a replacement or refund where applicable.
What are the return conditions?
What are the return conditions?
For a return or replacement to be accepted:
The item must be unused, unworn, and in its original condition.
The request must be submitted within 20 days of delivery.
Any returned item must include all original packaging and labels.
Returns sent without prior approval may not be accepted.
When will I receive my refund?
When will I receive my refund?
Once your return has been received and inspected, we will notify you by email.
Approved refunds will be issued to your original payment method within 7–10 business days.
Please note that original shipping fees are non-refundable.
Can I exchange a product for a different one?
Can I exchange a product for a different one?
We do not offer exchanges since each item is custom-made for you.
If you received the wrong size or a defective product, we will provide a replacement or refund based on your case.
How can I contact Stepdigo?
How can I contact Stepdigo?
Our customer care team is available Monday to Friday, 9am – 6pm (UK time).
We aim to respond to all enquiries within 24 hours.
Email: contact@stepdigo.com
Phone: +44 740 198 3263
Please note: Support is closed on UK public holidays.